I did this and was told nothing could be done. Just saying. I contacted support about my attempt to restore my Impulse archive of DesktopX 3.5 Pro and was told I couldn't and I might mention I still don't have a working version of that software and that was months ago.

Seriously, the Impulse sale really did screw some things up for the end users. Archive wise, at the very least.

I must say I like the auto archiving style of SDC...it rocks!!!!

DesktopX is a separate issue in and of itself.  And like I said, we would do what we can . . .but there are things we can't do too.

Ok...so who do I have to contact at support to get this stuff back. I Just can't afford to resubscribe to ODNT right now just to get back what was already paid for...to many other issues to deal with.

And had I know this would have screwed up all my apps I wouldn't have done this. It should be made crystal clear to anyone that paid for these apps and had them for all these some 8 years now that they would totally loose them if they followed these instructions to ditch Impulse and install SDC. And backups only work as long as the installer does...which it clearly does not.

I tried reinstalling everything back...which reasonably should have worked...but I was informed my registration was no longer valid...which for future stuff I completely understand...but it should not be happening for stuff I already paid for and resubscribed for over and over again. As much as I love these apps I've never had this problem with anything else. Stand alone installers work so much better for a customer. I have stuff I bought years ago that won't disappear unless I lose them or throw them away and I can easily reinstall them if need be.

Update: Just tried a system restore and that didn't work.

support@stardock.com

Nothing here "screwed up your apps".  Let,s not use hyperbole. 

The ODNT system is pretty clear.  You've renewed before and must have seen this come up in other posts. 

Stardock does not nor has it ever had a policy of storing copies of everyone's subscription at the time of a subscriptions end.  We provide installers for active subscribers and have provided a method of restoring user archives.  The Impuse sale to GameStop has caused some bumps but we've tried really hard to do right by our users. .  and I think we've done a good job.

Crap!

I am very, very unhappy about that, Steve. I really thought that would fix it, and I don't really understand why it didn't.

Steve, do you not have a full image backup for your system?

Giz, you have mail. 

*doc wishes there were a 'neutered' version of Impulse which could only be used to restore SD apps archived thru Impulse.

I like the sound of that but I can't imagine that it's feasible.  Seems like one way or another Stardock would be infringing on what is now GameStop's software rights, I can't imagine it ending well (other than for lawyers somewhere).    "Elvis has left the building."

Ah well...things happen...it'll get worked out somehow I'm sure.

Update: The kind people at Stardock are working on a fix for me...namely Mr.Zubaz! Thanks bud!

Just pushed an update to Stardock Central (Beta 2.70). The changelog is as follows:

• Added a right-click option for software to go to it's product page on stardock.com (or wherever makes most sense).
• Now showing the logged-in user's avatar and username in the corner of the Downloads section.
• In the Downloads section, there is a new "View Subscriptions" link at the bottom right to view your current Object Desktop and WinCustomize subscription status.
• Redesigned Settings popup to better separate Stardock Central options and to make things easier to find.
• New Setting: Just Download. Allows you to just select and download our software without installing.
• New Setting: Start on Windows Startup. Forces Stardock Central to start on Windows startup.
• New Setting: Hide Software. Allows you to hide specific software from the Downloads section.

Stardock Central will automatically update itself the next time you launch it. If it does not, please wait a few hours and try again. If you do not yet have Stardock Central, you can get it here.

If you run into any errors or problems, please make a post in the Stardock Central Support forum!

Bara

That's pretty friggin awesome, Bara!!  

Well, Bara, it shows my subs, but it is inaccurate for the ODNT sub. Way off, actually.  

Other than that, good job! 

Thanks Bara!